zeals

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Chat Commerce “Zeals” is a
pay-per-performance service

You don’t need to worry about either investingment in Chat Bot production expenses or
running costs - there’s no risk for you to start with us. We don’t charge until we perform.

Pricing

  • Initial cost

    Free

    • Planning

    • Chat Bot construction

    • Chat design

  • System usage fee

    Free

    • Chat Bot optimization

    • System maintenance
      and operation

    • Customer support

  • Pay-per-performance based on CV

    • Performance confirmation

    • Billing
      (number of CVs x unit cost)

Onboarding timeline

  • 01

    Service explanation

    We walk you through our services and demonstrate how it would actually look in a smartphone. We would love to hear about problems in your business and discuss how we could help you with our Chat Bot.

  • 02

    Contract

    After your application, please tell us about your business and operation status for the chatbot implementation.

  • 03

    Kick off

    Our communication designer presents the project framing and scenario drafts to address problems your business is facing. After agreement, we share an introduction timeline and go ahead with Chat Bot construction and development.

  • 04

    Launch and operation

    The contract is concluded following confirmation of Chat Bot operations. The Chat Bot will serve your end users with the best customer experiences and boost CVs.

Frequently Asked Questions

  • Do I have to pay for banner creation or other design costs?

    No, you do not. There is no additional cost for creating banners or pop-ups. The only cost you will incur is the performance fee.

  • Is it safe to manage my LINE account information?

    With regard to LINE, your personal information will be stored in GCP (Google Cloud Platform), which is contracted by both companies. We manage personal information appropriately based on Personal Information Protection Policy.

  • How long does it take from placing an order to the start of operation?

    It takes about one month from order placement. Depending on the customer's review, it may be possible to reduce the time to about 2~3 weeks.

  • Is it possible for staff to set up conversations?

    Yes, it is possible.

  • Wouldn't that make customer service less human?

    It will create more time for you to be able to follow up with your customers. It will enable you to provide attentive customer service.